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Privacy Policy
Who we are
Suggested text: Our website address is: https://mobilecrazylimited.co.uk.
Our contact details
Name: Mobile Crazy Limited
Address:71 Higher Swan Lane, Bolton, BL3 3AS
Phone Number: 01204 4916550
E-mail: [email protected]
The type of personal information we collect
We currently collect and process the following information:
- Name
- Contact information including email address
- Geographic information such as postal address
- IP address
- Purchase history
- Other information relevant to the customer
How we get personal information and why do we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Internal record keeping
- We may contact you by email or phone
- To improve our product and services
- We may send promotional emails about special offers or other information which we think you may find interesting
- To deliver the product you buy and process refunds and returns
We do not and will not sell any of your personal data to any third party including your name address email address or any other information
We may give information about you to employees and other third parties to administer any accounts, products and services provided to you by the company now and in the future, to anyone to whom we transfer rights and duties under our agreement with you, if we have a duty to do so or if the law allows us to do so2
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You can withdraw your consent at any time. You can do this by contacting us by post – Mobile Crazy Limited, 71 Higher Swan Lane, Bolton, BL3 3AS or via email: [email protected]
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep personal information for as long as you are a customer we will delete your information after five years from our system. If you no longer wish to be a customer or want to delete your information you can contact us and request to delete all the information we have on you. We may keep some information even after you have closed the account for necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud, or enforce our terms and condition
We will then dispose of your information by deleting it from our website and server
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us on any of these platforms if you wish to make a request:
Email: [email protected]
Address: 71 Higher Swan Lane, Bolton, BL3 3AS
How to raise a complaint:
If you have any concerns about our use of your personal information, you can raise a complaint to us through any of the following platforms:
Email: [email protected]
Tel : 01204916550
Write to us: 71 Higher Swan Lane, Bolton, BL3 3AS